Aquasential® Smart HE Water Softener System

Solve hard water problems and appreciate cleaner, softer water with the world’s most efficient water softener system.1 Cutting-edge smart features, including maintenance alerts and usage tracking, elevate your water experience, while salt delivery and maintenance services make system upkeep hassle-free.

Ready for a water upgrade? Your local Culligan® water experts can help determine the right solution for your municipal or well water. Schedule your free, in-home water test or phone consultation to get started.

SCHEDULE FREE WATER CONSULTATION

Experience the Industry-Leading Smart Water Softener

Wi-Fi Connected Innovation

1

Convenient Alerts

Never question whether you need a salt refill with automatic alerts on the Culligan Connect App. You can also feel confident with updates on your water when you’re out of town by using Away Mode.

2

Worry-Free Maintenance

Whenever your system needs service, your Culligan team can get notified and even troubleshoot issues remotely so you don’t have to think twice.

3

Water Conservation Tracking

With this Wi-Fi water softener, it’s never been easier to set water usage goals and track your progress right from your phone.

4

Adjustable Water Types

Avoid wasting soft water on areas that don’t need it—like your lawn—by setting your water softening system on bypass.

Tap Into Best-in-Class Features

Customized Softness

With the Dial-a-Softness® control, you can determine just how soft you’d like your water to feel.

Flexible Fit

With a variety of options to choose from, your system can go in your laundry room, basement, garage or outside.

Advanced Monitoring

Exclusive to Culligan, the Soft-Minder® meter monitors daily water use and provides advanced system diagnostics.

Exceptional Lifespan

Culligan systems are built to last, resisting UV rays, rust and corrosion.

Advanced Softener Options for Your Home

There are four softener sizes available, and all of them can be installed inside or outside. Your local Culligan water expert will provide recommendations based on your water flow, usage, hardness and pipe size. They may also recommend additional product options to address any other water issues or needs you may have.

Proportional Brining

Increase efficiency and reduce salt usage by allowing your softener to only regenerate the part of the resin bed that has been exhausted.

Aqua-Sensor®

This patented technology adjusts to changes in water hardness so it only regenerates as needed, enabling more efficient operation.

Salt Level Monitor

Effortlessly maintain your system with a monitor that tells you how many days of salt are remaining in your tank, with notifications available through the Culligan Connect App

Leak Sensor

Experience comfort and peace of mind with an external leak sensor that can detect leaks around your tank as well as nearby water-using appliances. If detected, you’ll receive alert notifications right through our app.

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100% Satisfaction Guarantee

If you are dissatisfied with your Culligan product for any reason within 30 days of your purchase, Culligan will remove the product and refund the purchase price.

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Third-Party Certified

The Aquasential Smart High Efficiency 9″, 9″ Outdoor, 9″ Upflow, 9″ Upflow Outdoor, 10″, 10″ Outdoor, 10″ Upflow, 10″ Upflow Outdoor, 12″, 12″ Outdoor, 14″, and 14″ Outdoor have been tested and certified by WQA against NSF/ANSI Standard 372, CSA B483.1, and NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium), barium, and radium 226/228 as verified and substantiated by test data.​
Learn more about product certifications here.

Ready To Take the Next Step?

Schedule a free, in-home consultation and water test to get one step closer to the soft water your family deserves. With options to buy, finance or rent, your local Culligan water expert will make recommendations based on your home, water usage, test results and any other concerns.

Our Environmental Impact

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World’s Most Efficient

With patented technology, Culligan’s Smart HE Water Softener saves on salt, water and electricity usage, reducing operating costs by up to 46%.³

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Earth-Conscious Innovation

We prioritize sustainability in designing and developing new products.

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Global Water Leadership

Culligan has joined the CEO Water Mandate and the Water Resilience Coalition to lead the way in positive, global water stewardship.

Warranty

Culligan products are reliable and long-lasting, with industry-leading warranties.

  • Quadra-Hull® conditioner tank and Cullex® resin: Lifetime
  • Aquasential Smart High Efficiency circuit board, control valve body (excluding internal parts), salt storage container, brine valve and all its component parts: 10 years
  • Soft-Minder meter, Smart Brine probe, Salt Level Monitor and Aqua-Sensor probe: Five years
  • Entire conditioner: One year

To access customer support, call your local Culligan water expert or​ fill out this Maintenance & Support form​.

Model

9”

10”

12”

14”

A – Total Height

56”

62”

60”

73”

B – Resin Tank Height

48”

54”

52”

65”

C – Resin Tank Width

9”

10”

12”

14”

D – Brine Tank Width/ Weight

16” 250 LB or 18” with 375 LB Brine Tank

18” with 375 LB Brine Tank

18” with 375 LB Brine Tank

24” with 600 LB Brine Tank

E – Brine Tank Height

43”

43”

43”

42”

Product Details

Total Hardness Maximum

Resin Volume in Cubic Feet

Peak Service Flow

Rated Service Flow in Gallons per Minute

Efficiency at Rated Dosage⁵

9” Downflow

75 gpg

Cullex® Media, 0.8 ft³

10.9 gpm @ 15 psi 41.3 Lpm @ 103.4 kPa

9.0 gpm @ 11 psi 34 Lpm @ 77.2 kPa

4,751 gr/lb @ 4 lb salt dosage

10” Downflow

99 gpg

Cullex® Media, 1.0 ft³

11.0 gpm @ 15 psi 41.6 Lpm @ 103.4 kPa

9.4 gpm @ 12 psi 35.6 Lpm@ 82.7 kPa

5,073 gr/lb @ 6 lb salt dosage

12” Downflow

99 gpg

Cullex® Media, 1.5 ft³

12.6 gpm @ 15 psi 47.7 Lpm @ 103.4 kPa

10.0 gpm @ 11 psi 37.9 Lpm @ 75.8 kPa

4,052 gr/lb @ 7 lb salt dosage

14” Downflow

99 gpg

Cullex® Media, 2.3 ft³

12.8 gpm @ 15 psi 48.5 Lpm @ 103.4 kPa

10.6 gpm @ 11psi 40.1 Lpm @ 75.8 kPa

4,052 gr/lb @ 10.5 lb salt dosage

9” Upflow

30 gpg

Cullex® Media, 1.0 ft³

N/A

9.0 gpm @ 11 psi

5,105 gr/lb @ 2 lb salt dosage

10” Upflow

30 gpg

Cullex® Media, 1.5 ft³

N/A

9.4 gpm @ 12 psi

5,105 gr/lb @ 3 lb salt dosage

Our unmatched, white-glove service doesn’t stop at your free water test and consultation. Your local Culligan water experts will be there to help for the entire life of your water softener with installation and maintenance, assisting with needs such as salt refills, system sanitation and more. They can even monitor your system proactively for issues, offering you further peace of mind.

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Convenient Service Plans

Sign up for our regular salt delivery and maintenance plans so you never have to worry about your system’s performance.

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85+ Years of Experience

With over 85 years of water treatment experience, you can count on us to provide the solutions and service you need anytime.

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Unwavering Local Support

Our team of experts knows your local water and is there to offer support and services right in your neighborhood.

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Flexible Installation Areas

Your system can be installed anywhere you have access to main water piping, a drain and an electrical outlet — in the laundry room, basement, garage, or outside.

Play Video

Water Softener Installation: What to Expect

Learn everything you need to know about getting started with your smart water softener.

How does this water softener system work?

Water softener systems operate through basic chemistry. The main tank of the system is filled with negatively charged resin beads. Hard water is caused by high levels of calcium and magnesium, which are both positively charged ions. As hard water pumps through the water softening system, the calcium and magnesium are attracted to the resin beads and removed from your water. The salt water in the brine tank is regularly flushed through the resin beads to rinse off the hardness minerals and keep them working effectively.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

How does this water softener system work?

Water softener systems operate through basic chemistry. The main tank of the system is filled with negatively charged resin beads. Hard water is caused by high levels of calcium and magnesium, which are both positively charged ions. As hard water pumps through the water softening system, the calcium and magnesium are attracted to the resin beads and removed from your water. The salt water in the brine tank is regularly flushed through the resin beads to rinse off the hardness minerals and keep them working effectively.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Culligan’s trained technicians provide full-service installation to make it simple to get started with your new system. Your local Culligan water expert will connect your water softening system to your water supply, electrical, drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

The product … makes the water soft and soothing.

The equipment is running on its own and seems like a durable, smart, self-activating machine.

— Edmund C, ON

The customer service is great, as is the salt delivery service!

We’ve just now upgraded to the updated water softener, which is exciting as it uses way less salt and is higher efficiency!

— Craig and Valerie M, IA

Culligan is reliable, competitively priced & ensures my water is clean & healthy.

I also have the water softener serviced and salt delivered which is … one less thing for me to do!

— Pamela B, MN

Let’s Get Started

Start enjoying the benefits of soft water in your home with help from your local Culligan water experts.